On GoPeople Runners App, there is a built-in SMS feature. This may be useful to notify a recipient regarding the status of the delivery. It’s also a great way to communicate with a recipient who is not at home when you deliver a package or if you are having difficulties gaining access to their place.

This is a very simple step-by-step guide on how to send SMS to a recipient using predefined SMS templates.

Step 1: On the job details page click on the recipient's number.

Step 2: Click ‘Send SMS’ button

Step 3: Select a message template then click on send.

Step 4: The SMS template will be copied across to the phone text messaging app. You can edit it further if needed and then send it to the customer.