Runner induction FAQ

3 min. readlast update: 12.15.2023

When you sign up with GoPeople, we request all prospective Runners to undergo a 6-step induction process to ensure that we onboard the most qualified Runners. This article provides a basic overview of the process and addresses frequently asked questions. 

1. Personal Information

This step is straightforward. 

Firstly, we kindly request you to upload a profile photo, preferably a selfie. A facial picture helps establish trust between you and the Senders. 

Your 'Display name' should be professional; remember that Senders will see this name, so avoid using unprofessional aliases like KingKyle666. The GoPeople operations team will only have access to your first and last names. 

Optionally, let us know if you speak a language other than English as it can benefit both you and the operations team. 

The 'Living in' section helps us assign jobs closer to your location. 

Lastly, share why you believe you'll be an excellent Runner, including any city knowledge or previous driving/courier experience. 

2. ABN Information

In this step, provide your valid ABN. 

Since Runners contract their services to GoPeople, this information is crucial for ATO tax compliance. Enter your name or company name; if you are a Sole Trader, use your full name. Indicate whether you are registered for GST by sliding the 'Registered for GST' button. If you don't have an ABN or are unsure about GST registration, refer to our articles on ABN and GST

3. Vehicle Information

Inform us about your vehicle type (e.g., hatchback, sedan, van) and its size so that we can assign suitable jobs. Include a photo of your vehicle. 

4. Licence Information

Upload a valid driver's license by taking photos of both the front and back. Additionally, upload a second ID document (Medicare, Passport, or Birth certificate). Record a video selfie reading the numbers on the screen within 10 seconds. Note that only English driver's licenses are accepted. Runners must also register their vehicle details during the registration process. 

5. Qualification Quiz

Read the Runner Knowledge Base and answer all questions; a 90% score is required to pass. 

6. Complete a Demo Run

Familiarize yourself with the App and delivery process by setting up demo jobs. Follow the step-by-step guide provided. 

Start Applying for Jobs

After completing these registration steps, you're ready to work with GoPeople. Open your Runner App, and you'll automatically land on the 'Browse' section, where available jobs are listed. Refer to the 'How to Win a Job' guide for more information.  

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