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Runner induction FAQ

To ensure we get the best Runners, when you sign up with GoPeople, we ask all potential Runners to complete a 6-step induction process. This article will give a basic outline about the process, as well as answering all commonly asked questions

1. Personal information

This step is pretty simple.

First of all, up the top, we ask you to upload a profile photo. We recommend uploading a selfie. A photo of your face will help build trust between you and the Senders.

'Display name' is the name the Senders will see, so make sure it's professional and not something like KingKyle666. Senders won't see your first name and last name, only the GoPeople operations team.

If you can speak a language other than English, 'First Language', please let us know. Again, you don't have to, but if you did it would help both the GoPeople operations team - we have Hindi and Mandarin speakers, for instance - and it help you get more jobs!

The 'Living in' section is there to help us know where you live. If you can tell us, it can help the operations team give you jobs closer to home.

Finally, 'Tell us why you’ll be a great Runner'! Things you could tell us include what knowledge you have of the city, and if you’ve had any experience working as a driver or courier before (or what your favourite Star Wars movie is - if you say Empire Strikes Back, we know you're a good egg).

2. ABN information

In the next step, enter your ABN (make sure it’s valid – the one in this example isn’t a valid ABN). As Runners are contracting their services to GoPeople, this is an essential component in order to comply with ATO tax obligations.

Enter your name or company name. If you are a Sole Trader, please enter your full name.

Slide ‘Registered for GST’ if you are registered for GST.

If you do not have an ABN yet and are interested in getting one, or do not know whether you should be registered for GST, we have 2 articles about ABN and GST that can be helpful to you. 

3. Vehicle information

We need to know what type of vehicle you have so we can assign the correct jobs to you. Information about the type of vehicle you have (hatchback, sedan, van, etc) and generally how big it is, can really help us.

You must include a photo of your vehicle.

4. Licence information

In this step, you need to upload a valid driver's license: take a Photo of the front and back of your driver's license.

Upload the second ID document. It could be Medicare, Passport or Birth certificate.

Take a video selfie by reading out loud the numbers on the screen. Finish the recording within 10 seconds.

We only accept English driver's licenses. If your license isn't in English, the system will decline it. 

Runners are also required to upload their vehicle details (type, model, etc) at registration. 

5. Qualification quiz

Make sure you read the Runner Knowledge Base and answer every question. You need 90% to pass!

There's not much else we can tell you. It's a quiz and it's super secret.

6. Start to apply for jobs

After you complete these registration steps, now you are ready to work with GoPeople. Simply open up your Runner App. You should automatically land on the 'Browse' section, where you'll see available jobs. Apply or Take a job