What makes a good GoPeople Runner?

Conduct

• Acts in a friendly, professional manner to Senders/Recipients
• Understands that they’re a contractor, not an employee 
• Has a good understanding of the Knowledge Base

Organised

• Wears correct attire, especially shoes
• Can solve simple problems (e.g. challenging to find the address) by themselves
• Has their delivery gear (e.g. trolley, bucket, cooler bag)
• Complies with Senders’ Special Requirements 

Reliable

• Obtains the correct method of POD
• Understands what ATL means
• Takes care of fragile items
• Cancels with notice

Conversable

• Contacts Sender/Recipient/Admin to notify delivery issues
• Always available to contact
• Has good conversational/written English
• Reads all work-related communication
• Profile description about self/vehicle accurate

Dependable

• Can be counted on and trusted to complete the job as required
• Arrives at pick-up on time
• Drops off on time for all Jobs and Runs
• Low cancellation rate - i.e. applies only for Runs that they can do