How to: win a job?
Open up your Runner App. You should automatically land on the 'Browse' section, where you'll see available jobs.
For this article, we're going to select the job named 'Test'. This job is a delivery of flowers from Chatswood to the Sydney Opera House.
CHECK THE JOB’S DETAILS FIRST
Click on the job to open it up.
Before Applying or Taking the job, make sure you’ve read and understand all the requirements of the job:
- Where is the delivery being picked up from?
- Where is it going to?
- When does it have to delivered?
- What’s being delivered?
Also make note of any special requirements.
Ask questions in the comments section (top right) if there is anything unclear regarding the job.
The most important details are located below:
GETTING THE JOB
Now, to get the job you either have to ‘Apply’ or ‘Take’ the job.
Open up the status screen at the bottom by clicking on the arrow that points upwards:
You will have the ‘Apply’ and ‘Take’ option available.
Things you can do to give you a better chance of being assigned a job when Applying:
- Include a Security Bond
- Complete more jobs
- Have a good rating
- Be near the job
- Be active on the app
- Applying quickly – jobs usually get assigned within 5 minutes
- Have a van
- Select your preferred working areas
If you’re successful, you’ll be notified by the app that the job has been assigned to you.
Please do not ask us to give you the job – if you are the most suitable Runner for the job, you will get it.
When you first start working as a Runner, the ‘Take’ button will display with (2) next to it in brackets in the jobs section of the Runner’s App. This means you automatically get to Take 2 jobs without Applying and being assigned first. This is our way of getting you on the road to show us how good you are!
The ‘Take’ button allows you to bypass the process and Take jobs straight away. Our small jobs get taken real fast, so make sure to read all the details and be quick!
Your ‘Take’ button may not work if you are too far from the job, if the job is for an oversized item, or if you already have too many jobs. However, you can still ‘Apply’ for the job even if you cannot Take it.
You can also lose your ‘Take’ button – more about that later on – so treat it carefully!
When you ‘Take’ a job, you immediately get redirected to the screen below. Instead of having to Apply for it, you will be granted the job automatically.
By clicking ‘Yes’ you agree to the T&Cs and you’ll be allocated the job immediately (or if you decide you don’t want the job, click on ‘No’).
The ‘Take’ button may be unavailable because:
- Don’t have a good enough rating from previous deliveries
- Or it is unavailable for the job (delivery is oversized, you’ve reached your ‘Take’ capacity, you are too far away, etc.)
For more information about the ‘Take’ button, read this Knowledge Base article.
You can lose your ‘Take’ button. Again, for more information read this Knowledge Base article.
NOW YOU’RE READY TO MAKE THE DELIVERY
When you have successfully been assigned the job, either through applying or taking, you’ll get a notification.
You’re now ready to make the delivery. It’s time to move on to the next topic: How To: Complete A Delivery.