Help CenterIf you’ve received an SMS from GoPeople saying that a Kmart delivery is on the way, but you haven’t placed any recent orders — don’t worry. This guide explains why this happens and what you should do.
🤔 Why You Received the Message
GoPeople is one of Kmart’s official delivery partners. When a delivery driver is en route, our system automatically sends a tracking SMS to the phone number provided during checkout.
If you received this message unexpectedly, it’s likely due to one of the following reasons:
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📱 The Kmart customer entered the wrong mobile number during their order.
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⚙️ A temporary system glitch at Kmart may have linked your number incorrectly.
In either case, the message was sent in error, and no parcel will be delivered to you.
✅ What You Should Do
If you did not place a Kmart order:
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Simply ignore the SMS.
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Do not click the tracking link included in the message.
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You do not need to take any further action.
☎️ Still Concerned?
If you’d like to double-check or want reassurance, you can contact Kmart Customer Service directly to confirm that no order is associated with your number.
Rest assured — this situation is harmless and usually caused by a simple number mix-up. You can safely disregard the message.