How to GoBUNDLE: Phone Masking for privacy

Introduction

GoPeople is excited to announce the launch of a new feature that enhances privacy and security for both our customers and drivers during GoBUNDLE deliveries. This feature, known as Phone Masking, replaces customers' and recipients' phone numbers with a temporary, random number, enabling secure communication between drivers and recipients throughout the delivery process.

What is Phone Masking?

Phone Masking is a privacy feature integrated into our GoBUNDLE service, designed to protect the personal contact details of both our customers and drivers. When this feature is enabled, the actual phone numbers of customers and recipients are replaced with a randomly generated number. This allows for safe and secure communication without disclosing personal contact information. Once the delivery job is completed, the temporary number is deactivated, ensuring no further contact can be made.

Benefits

Enhanced Privacy: Protects the personal contact details of customers and drivers.
Secure Communication: Enables drivers and recipients to communicate freely during the delivery process without sharing their actual phone numbers.
Peace of Mind: Once the delivery is completed, the temporary number is deactivated, preventing any unwanted contact.

How to Enable Phone Masking

Activating Phone Masking for your future GoBUNDLE jobs is a straightforward process. Follow these steps to ensure your deliveries are more secure:

Log into GoPeople Member Portal: Visit https://members.gopeople.com.au/ and log in with your credentials.
Access Settings: Find the “Settings” option in the left navigation menu and click on it.
Go into GoBUNDLE Settings: Navigate to the “GoBUNDLE settings” section within the Settings menu.
Enable Phone Masking: Scroll down to find the "Turn on Phone Masking (Privacy)" option and switch it on.

By following these simple steps, you can enhance the privacy and security of your GoBUNDLE deliveries, benefiting both your customers and drivers.

Conclusion

The introduction of the Phone Masking feature reaffirms GoPeople's commitment to providing secure and efficient delivery solutions. We encourage all our users to activate this feature and enjoy the added level of privacy it offers. If you have any questions or need further assistance, please do not hesitate to contact our support team.

Stay safe, and thank you for choosing GoPeople for your delivery needs.