How to: set up your merchant account

2 min. readlast update: 10.18.2023

 If you receveid an invitation email from our customer success team,

Click on this link:

Then fill the boxes with your email address and the automated password GoPeople has supplied you. After logging in, you'll be asked to create your password.

If you don't have an account yet,

Click on this link:

And create an account by following the steps.

How to setup Dispatch locations

Once you login to the member portal, click on "Settings" from the left nav, and click on 'Dispatch locations'. 

That takes you to the "Dispatch locations" screen. This is where most of the action will take place.

The first thing you want to do is add your dispatch location or locations.


Click on the "+ Add A Dispatch Location" button will take open a form. Fill out everything on that form.

NOTE: Your store will be approved automatically if you have one dispatch location. If you have two or more dispatch locations, those stores will have to be manually approved by the GoPeople team. Verification takes 24 hours to process, and multiple locations need to be checked about the service area.

When you're done, a 'Submit' button will appear. If you're satisfied, press that you've put in the correct information.


How to add credit to your account

Now we move onto 'Top Up', the yellow button up the top where you can add money to your account.

When you click that, you'll be sent to this screen with a pretty straightforward interface.

All you have to do is add your credit card or make a bank transfer.

Double-check the two tick boxes below if you're going down the credit card route.


(In the event you want to remove or add a new credit card, click on the credit card option from the "Settings" page and follow the prompts:) 

You are now ready to place your first jobs!

If you have any more questions or have encountered difficulty setting up a Merchant account, please call us on 1300 416 722.

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