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How to: set up your merchant account

First of all, to become a merchant with GoPeople, you must be sent an invitation email by our customer success team.

Haven't spoken to our customer success team? Contact us now or call 1300 416 722 

If you have received the email, follow this guide to set up your Merchant account:

Guide To Setting Up Your Merchant Account

Click on this link: members.gopeople.com.au/user/login

Then fill in the boxes with your email address, and the automated password GoPeople has supplied you with. After logging in, you'll be asked to create your own password.

Once done, you'll be directed to the member portal. Click on "Settings" from the left nav, and click on 'Dispatch locations'. 

That takes you to the "Dispatch locations" screen. This is where most of the action will take place.

The first thing you want to do is add your dispatch location or locations.


Click on the "+ Add A Dispatch Location" button will take open a form. Fill out everything on that form.

NOTE: If you have one dispatch location, your store will be approved automatically. If you have two or more dispatch locations, those stores will have to be approved manually by the team at GoPeople. Verification takes at most 24 hours to process, and multiple locations need to be checked with regard to the service area.

When you're done, a 'Submit' button will appear. Press that if you're satisfied you've put in the correct information.


 Now we move onto 'Top Up', the yellow button up the top where you can add money to your account.

When click that, you'll be sent to this screen, which has a pretty straightforward interface.

All you have to do is choose if you want to add your credit card or make a bank transfer.

If you're going down the credit card route, make sure you double check the two tick boxes pointed out below.


(In the event you want to remove or add a new credit card, click on the credit card option from the "Settings" page, and follow the prompts:) 

You are now ready to place your first jobs!

If you have any more questions, or have encountered any difficulty setting up a Merchant account, please feel free to call us on 1300 416 722.