How to: use GoPeople dispatching and sorting scanner

3 min. readlast update: 10.18.2023

This article will explain how to use our dispatching scanner to fasten your dispatching process. 


 Get the scanner ready!

Your scanner will need internet access to fetch the manifests from our server. Please go into the "Settings" to connect to WIFI as a regular smart Android phone. It works very much the same as an Android phone.

Go into Google Play to make sure it has the latest Chrome installed.

Go into "Settings" -> "Scanner Settings", and make sure the settings are configured as below. Sometimes down the track, the infrared handle may disengage. Please come back here to check if the scanner is enabled when it happens.


Open Chrome from the bottom of the screen and enter "" into the address bar.

Log in with the provided login details. Please note that this login is different from the login you use for the portal. If you have not received one, please contact your account manager.


Tip: It is always easier if you allow the device to remember the login details, which will save you logging again next time.

Once logged in successfully, you will see the below screen for fetching manifests. It defaults to Today, but you can always choose a different date via the date selector.



Click on "Fetch manifest" once you are sure about the date selected.

You are now ready to start your sorting! Please double-check the date of the manifest you have downloaded in the highlighted area below the screen.


There are two modes on the scanner. "Sorting Mode" is for you to sort your parcels. "Cross Check Mode" allows you to double-check the items within a sorted run.

Sorting Mode

To start sorting, please make sure "Sorting Mode" is selected on the top. You can now start scanning the barcodes.

If the parcel is recognised and belongs to the manifest, it will show below the screen with the Run and Sequence numbers.


If the barcode cannot be scanned, you can enter the barcode into the input box manually.

If the parcel does not belong to the manifest, it will prompt you with a cross sign.

Place the parcels in the run area where they belong.

Tip: it is best to sort the parcels according to the sequence number shown within the run. This will save significant time when drivers arrive for loading.

Continue doing the above until all parcels are scanned and sorted. You can click on the top right corner for a full scan report for missing items.

Cross Check Mode

Once sorting is completed, it is always encouraged to cross-check all runs to be sure all parcels are in the right place.

Click on "Cross Check Mode", and enter the run number you are checking.


The scanner will prompt you if the parcels are in the right place or not.

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Please the parcel to the correct location if it shows wrong.

Similarly, you can always click on the top right corner to view the scan reports.

That is it! Happy dispatching!

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