Help CenterThe Auto Top Up feature ensures your GoPeople account always has enough funds to cover your deliveries, helping you avoid service interruptions or delays.
🔹 1. If You Set Up Auto Top Up
When you enable Auto Top Up, the system will automatically top up your account based on the rules you choose.
How to Set It Up:
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Log in to your GoPeople Member Portal.
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Click on the 💲 icon in the top-left corner.
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Go to the MAKE A DEPOSIT page.
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Click SETUP AUTO TOP UP.
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Add your bank card and configure your Auto Top Up rules.
✅ Once set, your account will automatically top up whenever your chosen conditions are met.
🔹 2. If You Do Not Set Up Auto Top Up
If you haven’t enabled Auto Top Up:
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The system will still keep your account active.
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As soon as your balance goes negative, the required amount will be automatically charged from your credit card on file.
✅ Pro Tip
For greater control over your payments and to avoid unexpected charges, we recommend setting up your own Auto Top Up rules in the Member Portal.
This way, you choose how much and when funds are added — keeping your deliveries smooth and your finances predictable.