A few Do’s and Don’ts a Runner should be aware of:
Do’s
Do introduce yourself when you enter a Sender's business. “Hi, I’m [Name], the GoPeople Runner!”
Do park only where it's allowed
Do wear closed shoes, a clean shirt and long trousers. No thongs or flip-flops!
Do have a phone charger in your car
Do have a crate/box for transporting flowers
Do always read Sender's Notes and Comments for each delivery
Do leave flowers upright while dropping them off at the door of the Recipient
Do stay polite and professional at all times
Don’ts
DON’T transport flowers in the boot or near the heating or Air Convents, and don’t leave them in the sun
DON’T smoke in your car while on the job
DON’T waste more than 5-10 mins trying to find an address; contact GoPeople as soon as you are having an issue so we can start helping you
A few Do’s and Don’ts a ‘Run Runner’ should be aware of:
Do’s
Do wait until the start of the Run and until your jobs are assigned (unless advised otherwise by GoPeople or Sender), as the Sender will be busy organising their items for delivery and may have customers in the shop
Do follow the Routing Map and which item you are dropping-off carefully
Do show up on time
Don’ts
DON'T contact Senders or Recipients outside of delivery hours
DON’T block the driveway or anyone else’s car. If you’ve parked far from the pick-up location, we recommend using a trolley and some crates
DON’T use anyone's bathroom without asking first
DON’T pressure or stress the Sender. If they are running behind schedule, contact GoPeople by phone or use the “Waiting" button
DON’T look over Sender’s computer, front counter etc
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