Help CenterTo ensure smooth delivery operations and uninterrupted customer notifications, GoPeople allows you to monitor and top up your usage of the following key features:
🔍 Feature Overview
📩 SMS Notifications
Used to notify Recipients about:
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Parcel dispatch
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Estimated delivery time
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Live tracking links
🚗 BYO Driver Jobs
Used when you assign deliveries to your own drivers, while still using GoPeople’s tracking and customer notification tools.
📦 Ultimate Tracking
Provides Recipients with:
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A premium tracking experience, including live driver movement with a map view
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Real-time ETA updates and delivery confirmation
📊 How to Check Your Monthly Usage
Step 1: Navigate to the Subscription Page
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Log in to the GoPeople Member Portal
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Click on the Settings icon (top-right corner)
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Select the Account tab
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Click on Subscription
Step 2: View and Top Up Usage
From the Membership page, you can:
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📊 View your current usage by clicking on the "View usage" button on the right hand side for:
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SMS notifications
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BYO Driver Jobs
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Ultimate Tracking
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➕ Top up any of these services directly to avoid running out during active deliveries
This allows you to track consumption and maintain uninterrupted service across your delivery operations.
🛡️ Why It Matters
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Running out of SMS credits may stop notifications from reaching Recipients
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Insufficient Ultimate Tracking can reduce visibility for customers
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Lack of BYO Driver job credits will prevent you from using GoPeople’s system with your own drivers
💡 Tips
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Check your usage at the start of each week or month
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Top up in advance during peak seasons (e.g. sales or holiday periods)
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Contact your GoPeople account manager if you need usage forecasting or support
Still have questions? Contact our Support Team or your account manager for help with subscription or top-up management.