To ensure smooth delivery operations and uninterrupted customer notifications, GoPeople allows you to monitor and top up your usage of the following key features:
🔍 Feature Overview
📩 SMS Notifications
Used to notify Recipients about:
-
Parcel dispatch
-
Estimated delivery time
-
Live tracking links
🚗 BYO Driver Jobs
Used when you assign deliveries to your own drivers, while still using GoPeople’s tracking and customer notification tools.
📦 Ultimate Tracking
Provides Recipients with:
-
A premium tracking experience, including live driver movement with a map view
-
Real-time ETA updates and delivery confirmation
📊 How to Check Your Monthly Usage
Step 1: Navigate to the Subscription Page
-
Log in to the GoPeople Member Portal
-
Click on the Settings icon (top-right corner)
-
Select the Account tab
-
Click on Subscription
Step 2: View and Top Up Usage
From the Membership page, you can:
-
📊 View your current usage by clicking on the "View usage" button on the right hand side for:
-
SMS notifications
-
BYO Driver Jobs
-
Ultimate Tracking
-
-
➕ Top up any of these services directly to avoid running out during active deliveries
This allows you to track consumption and maintain uninterrupted service across your delivery operations.
🛡️ Why It Matters
-
Running out of SMS credits may stop notifications from reaching Recipients
-
Insufficient Ultimate Tracking can reduce visibility for customers
-
Lack of BYO Driver job credits will prevent you from using GoPeople’s system with your own drivers
💡 Tips
-
Check your usage at the start of each week or month
-
Top up in advance during peak seasons (e.g. sales or holiday periods)
-
Contact your GoPeople account manager if you need usage forecasting or support
Still have questions? Contact our Support Team or your account manager for help with subscription or top-up management.