Help CenterPreference Tiers help you control which Runners see your jobs first — making it easy to prioritise reliable, top-performing Runners and block those who underperform.
🧭 How It Works
📌 Tier Level Determines When Runners Are Notified
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Tiers 1 → 2 → 3 → 4.
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Notifications are sent 5–10 minutes apart between tiers
- Tier 5 does NOT receive notifications
📌 Ranking Within Each Tier Also Matters
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Runners at the top of the tier get notified first
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You can drag and drop Runner avatars to reorder their rank
🔧 How to Manage Preference Tiers
Option 1: Manual Setup
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Log in to the GoPeople Member Portal
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Go to My Runners
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Click Add a Runner
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Enter their mobile number
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Choose a tier
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Add a note if needed
Option 2: Quick Setup After a Job
After a Runner completes a job:
🟡 Tap their avatar
⬆️ Assign them to a tier and adjust their ranking
📶 Tier System Overview
| Tier | Access to Jobs | Best Use |
|---|---|---|
| Tier 1 🥇 | ✅ First to receive jobs | Your most trusted Runners |
| Tier 2 🥈 | ✅ Second in line | Strong backups |
| Tier 3 & 4 ⚠️ | ⚠️ Delayed alerts | New or trial Runners |
| Tier 5 ❌ | ❌ Blocked | Blacklisted — won’t see your jobs |
🎯 What You Can Do with Tiers
✅ Prioritise your top Runners for better delivery results
🔁 Reorder rankings within tiers anytime
🚫 Blacklist unreliable Runners (Tier 5)
📌 Tips for Best Use
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Keep tiers updated regularly
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Promote Runners who consistently perform well
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Use feedback and delivery reliability to guide changes
Need help managing your tiers?
Contact your GoPeople support representative for assistance.