Help CenterGPS Requirement for Deliveries
When delivering, GoPeople needs to track your location at all times. To enable this, please make sure your GPS is turned on.
GPS is important because it helps us:
- Track how long you have been at a location
- Determine if you are on time, early, or running late
- Confirm whether you have followed the correct route
Why GPS Matters
If you wish to raise a payment dispute (e.g. Waiting Fee or EWT accuracy), your location services must be enabled so we can properly investigate.
GPS is also used to:
- Offer you jobs closer to your current location or home
Important Note
If your GPS is turned off, you may not be able to see any jobs on the “Jobs” screen in the app.
For Apple (iPhone) Users
- Go to Settings
- Tap Privacy & Security
- Select Location Services
- Turn Location Services ON
- Ensure it is also enabled for the GoPeople app
Alternatively, you can go to Settings, select the GoPeople app, and make sure Location is set to “Always”.
For Android Users
You can turn on GPS in two ways on an Android phone.
Method 1
Turn on Location by tapping the icon in your notification bar.
Depending on your device, the icon may look like this:
Method 2
Go to Settings, then turn on Location (this is usually found under Personal settings).
For more information, please refer to your device’s user guide or contact your phone manufacturer’s support team.
