How to transfer a run?

To transfer a Run to another Runner, both of you must be in the same Mates group.

What is GoPeople Mates?

Important Rules for Run Transfers

• You can only transfer a run at least 30 minutes before it starts
• If you miss this cut-off, you will need to cancel the run instead

To avoid issues when transferring a run, make sure you communicate all relevant details to the receiving Runner, including:

• Run start time
• Sender requirements
• Run Runner Service Terms and Cancellation Policy

The receiving Runner has 5 minutes to accept the transfer request, so it’s recommended to call them directly to ensure they are aware.

How to Transfer a Run

1. Go to the Run details page
2. Click “...”
3. Select “Transfer”
4. Choose a Runner from your Mates group

• The selected Runner will receive a notification in their App Inbox
• They have 5 minutes to accept the request
• If they do not accept, you remain responsible for the run

After the Transfer

• You will receive a notification indicating whether the transfer was accepted
• Once accepted, the new Runner becomes fully responsible for the run, including all penalties and benefits