Help CenterThe “Take” button in the Runner App allows you to take a job instantly instead of applying for it. When you take a job, you are automatically assigned to it. However, you may lose access to the “Take” button if you do not maintain a good rating.
This article explains how the “Take” button works and how to regain it if you lose access.
HOW THE “TAKE” BUTTON WORKS
When you first start working as a Runner, the “Take” button will display “(2)” next to it. This means you can take up to 2 jobs instantly without needing to apply and wait for approval.
This is designed to help you get started quickly and demonstrate your performance. You can still apply for other jobs and runs as usual.
If you complete your jobs on time and maintain a good rating, your Take limit will increase. You may receive a notification such as:
“The maximum number of jobs you can take is now (30).”
WHY THE “TAKE” BUTTON MAY NOT WORK
In some cases, you may not be able to take a job. Possible reasons include:
- Your vehicle is not suitable for the parcel size
- You are already assigned as a Run Runner
- You are handling too many jobs, and the system determines you may not complete the job on time
WHY YOU LOST YOUR “TAKE” BUTTON & HOW TO GET IT BACK
You may notice your Takes showing as “(0)”, which means you have lost access to instant job-taking.
This can happen if:
- You received a negative review, or
- You have not worked with GoPeople for over a month
To regain your Takes:
- Complete 10 new jobs with an excellent rating
You can quickly rebuild your Takes by completing a Run.
To check your rating, go to your Dashboard → Profile → View Performance.
