How do I upload my photo ID?
To complete this section, you will need the following:
Step 1: A valid driver's license: take a Photo of the front and back of your driver's license.
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Step 2: Upload the second ID document. It could be Medicare, Passport or Birth certificate.
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Step 3: Take a video selfie by reading the numbers on the screen out loud. Finish the recording within 10 seconds.
<ins>In this case, please read out '5826'.</ins>
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<h3 data-start="55" data-end="94">What If My License Isn't In English?</h3>
We only accept driver's licenses that are in English. If your license is not in English, it will be declined by the system.
Runners are also required to upload their vehicle details (such as vehicle type, model, etc.) during registration.
<h3 data-start="61" data-end="99" class="">Australian License Restrictions</h3>
If you are using an Australian driver’s license, we DO NOT accept Learner, Provisional 1 (Red P), or Provisional 2 (Green P) licenses. Only a full (unrestricted) license is accepted.

How do I upload my photo ID?

To complete this section, you will need the following:

Step 1: A valid driver's license: take a Photo of the front and back of your driver's license.



 

Step 2: Upload the second ID document. It could be Medicare, Passport or Birth certificate.



 

Step 3: Take a video selfie by reading the numbers on the screen out loud. Finish the recording within 10 seconds.

In this case, please read out '5826'.




WHAT IF MY LICENSE ISN'T IN ENGLISH?

We only accept driver's licenses that are in English. If your license is not in English, it will be declined by the system.

Runners are also required to upload their vehicle details (such as vehicle type, model, etc.) during registration.


AUSTRALIAN LICENSE RESTRICTIONS

If you are using an Australian driver’s license, we DO NOT accept Learner, Provisional 1 (Red P), or Provisional 2 (Green P) licenses. Only a full (unrestricted) license is accepted.

Photo ID verification of Runners

Being an independent courier

Is an ABN compulsory to be a Runner?

Is registering for GST mandatory?

What makes a good GoPeople Runner?

Do's and Don't's for Runners

Runner Privacy Compliance

Make your avatar like a pro

Runner work health & safety

How to: win a job

How to: add a job to my run

How to: complete a job

Distance Levy – How It Works for Bundle Runs for Runners

What is Mates?

What are the Challenges and how does it work?

How to: use Runner's routing map

How to: keep your GPS always on

GoPeople's standard Contactless delivery process 

How to: taking a photo for proof of delivery (POD)

Safe to Leave Guidelines (For Runners to read)

How to: Send SMS to a recipient from Runner App

How to: make deliveries with Alcohol

How to: manage returns

How to: return a delivery to the Sender

Tips for business deliveries - including CBD

Tips for residential deliveries

Tips for hospital deliveries

Tips on delivering delicate products

Tips on waiting at pick-up or drop-off

Loading zone laws

How to: get paid

How to: withdraw money from your GoPeople account

Add and delete a bank accounts

Payment and Dispute Issues

About Waiting Fee

What is the Security Bond?

What's the difference between the daily Runner report and invoice?

Take button logics

How to: use a Take button and get it back again if You Lose It

How to Submit Your Police Check (and Why It Matters)

What's classified as a late pick-up?

Subscribing to your areas

Driving in Australia with a foreign licence

Working in Australia (for Foreign Citizens)

Car Insurance 

Public Liability Insurance

Refrigerated Van Rentals

Perkbox & GoPeople Partnership

Problems with push notifications on Samsung devices

How to: help Sender to sort goods into runs

What are runs?

How to: apply for runs

How to: set a run reminder

Roaming run FAQ

Frequently Asked Questions (FAQs) – Bundle Runs

Run Review

How to transfer a run?

How to: share your referral code

How to Fix Android 14 Notification issues

How to: change your mobile number?

How to: change your City?

What Happens if a Runner's Account is Suspended

What is "Woolworths Rate My Drivers"?

Can't Upload Your Driver’s License or Take a Video Selfie?

Demo Jobs Guide (Practice Only – No Payment)

How to Check Your Balance and Pay a Negative Balance

Woolworths Challenges – How Runners Can Earn Extra Rewards

Merit Points Discontinued

How to Pass Your GoPeople Quizzes

How to Cancel a Return Request in the Runner App

Daily Safety Checklist Before Starting Your First Run (Mandatory for All Runners)

Woolworths Pickup – Handshake Process for Runners

Woolworths 3-Job Bundle: Step-by-Step Delivery Guide for Runners

How to Access Your Financial Year Income Statement (For Tax Reporting)

Toll Road Usage Guidelines for Runners

Public Liability Insurance vs Vehicle Insurance

Set Your Pick Up ETA Immediately After Taking or Being Assigned a Job

How to Sign Up and Register as a GoPeople Runner

Barcode Scanning & Manual Pickup Guidelines

How to Cancel a Bundle Run

How to Cancel an On-Demand Job or On-demand Run

Bundle Run No-Show Policy for Runners

Understanding Your Performance Metrics in the Runner App

Redirecting to a Hubbed Location — Runner Guidelines

Why You May Not Be Receiving Job Notifications in the Runner App

Why You’re Not Receiving Runs from a Sender You’ve Worked With – Understanding Preference Tiers