Help CenterNext to your “Take” button, you will see a number. This Knowledge Base article explains what this number means and how it may increase or decrease.
What is the default number of Takes?
The default number of Takes for new Runners is 2.
If you signed up as a Runner before November 2017, the number of Takes you have depends on your performance.
What does the number mean?
The number shown on your “Take” button indicates how many jobs you can take at the same time.
For example, if you take a job with one pick-up and one drop-off, 1 Take will be deducted from your total.
How do I get more Takes?
You can increase your number of Takes in two ways:
- Completing more jobs on time
- Maintaining a high rating from senders
Can I lose the Take button?
Yes, you may lose access to the “Take” button if:
- Your late rate exceeds 5%
- To regain access, you must reduce your late rate below 5%
- You receive a negative review
- To regain access, you need to receive 10 consecutive positive reviews for each negative review