Help CenterYes, you can use a rental car to complete GoPeople deliveries.
However, before using a rental vehicle, you are responsible for confirming that the vehicle can legally and contractually be used for courier or delivery work. You must also provide appropriate insurance documentation showing that you are covered to drive the rental vehicle.
📄 Rental Vehicle Insurance Is Still Required
Using a rental car does not remove GoPeople's insurance requirement.
If you are using a rental vehicle, you must provide insurance documentation from the rental company that clearly confirms:
- ✅ You are the responsible/authorised driver of the rental vehicle.
- ✅ You are covered by the rental company's insurance while driving the vehicle.
- ✅ The insurance applies to the rental vehicle you intend to use for GoPeople deliveries.
The documentation must be provided as part of your vehicle and insurance compliance requirements.
⚠️ Important: A rental agreement by itself may not be sufficient if it does not show that you are the responsible driver and covered by insurance.
📋 Check Your Rental Agreement and Insurance Coverage
Before completing any GoPeople deliveries with a rental car, check both your:
- Rental agreement
- Insurance coverage provided by the rental company
Rental companies may have different rules about using their vehicles for:
- Courier or delivery services
- Commercial purposes
- Gig economy work
Some rental agreements or insurance policies may restrict or exclude these activities.
Do not assume that a standard rental agreement or rental insurance automatically allows courier or delivery work.
📞 Not Sure? Contact Your Rental Company
If you're unsure whether your rental vehicle can be used for GoPeople deliveries, contact the rental company directly before accepting or completing a Run.
Ask them to confirm:
- Whether the rental agreement permits courier or delivery work.
- Whether you are listed as the responsible or authorised driver.
- Whether you are covered by the rental company's insurance.
- Whether the insurance coverage permits the vehicle to be used for delivery work.
- Whether using the vehicle for GoPeople deliveries complies with their terms and conditions.
GoPeople cannot confirm whether a particular rental agreement or insurance policy permits delivery work. This must be confirmed with the rental company.
👤 Your Responsibility as a Runner
When using a rental car for GoPeople deliveries, it is your responsibility to make sure:
- ✅ The rental company permits the vehicle to be used for delivery work.
- ✅ You have appropriate insurance coverage.
- ✅ The rental company's documentation shows you are the responsible/authorised driver and are covered.
- ✅ You provide the required insurance documentation to GoPeople.
- ✅ You comply with the rental company's terms and conditions.
- ✅ The vehicle is suitable for the Runs you accept.
If the rental company does not permit delivery work or cannot provide appropriate documentation confirming your insurance coverage, do not use that vehicle for GoPeople deliveries.
✅ Quick Summary
| Question | Answer |
|---|---|
| Can I use a rental car for GoPeople deliveries? | ✅ Yes |
| Is insurance still required? | ✅ Yes |
| Who should provide the insurance documentation? | 🚗 The rental company |
| What must the documentation show? | That you are the responsible/authorised driver and are covered by insurance |
| Does every rental company allow delivery work? | ❌ Not necessarily |
| Can I assume standard rental insurance covers delivery work? | ❌ No |
| Who should I contact if I'm unsure? | 📞 Your rental company |
📌 Key Reminder
Rental cars are permitted, but insurance is still required. You must provide documentation from the rental company showing that you are the responsible/authorised driver and are covered by the rental company's insurance. You should also confirm with the rental company that the vehicle and insurance can be used for courier or delivery work before accepting Runs.