Help CenterIf you're completing a Bundle Run and need to take a short rest, the GoPeople Runner App allows you to use the Break feature without disrupting your workflow. This ensures that you're able to pause responsibly while maintaining delivery efficiency.
⚠️ Note: The Break feature is only available for Bundle Runs. It is not available for On-Demand jobs, as those are limited to specific delivery windows.
🛠 How to Take a Break
-
Open your active Bundle Run
-
Tap the “Action” button
-
Select “Break”
-
Choose your Break Duration and Break Reason from the list
⏱️ Break Duration Rules
| Run Duration | Break Time Allowed |
|---|---|
| 6 hours or less | One break of up to 20 minutes |
| More than 6 hours | Multiple breaks allowed, up to 1 hour total |
✅ Make sure to return from your break promptly to stay on schedule and maintain good delivery performance.
☕ Available Break Reasons
When selecting a reason for your break, you can choose from:
-
Lunch
-
Dinner
-
Snack
-
Smoke
-
Pray
-
Other
▶️ How to Resume Your Run After a Break
Once you're ready to continue:
-
Open your Bundle Run
-
Tap “Action”
-
Select “Continue” to resume your delivery run
You can then proceed to complete your remaining deliveries as normal.
✅ Tips for Responsible Break Use
-
Only take breaks when it's safe and appropriate to do so
-
Avoid taking breaks near urgent deliveries or high-traffic periods
-
Let the system know why and for how long you’re pausing — it helps us manage delivery expectations with Senders and Recipients
Taking breaks responsibly helps you stay refreshed and efficient while ensuring smooth operations during your Bundle Run. If you have any issues using the feature, please contact GoPeople Support through the Runner App.