Help CenterWhen delivering alcohol, our Runners are required to abide by the responsible service of alcohol laws (RSA) in a delivery context.
Although our Runners are not required to hold an RSA certificate, they are bound by these laws and must follow GoPeople’s alcohol delivery guidelines.
RSA in the context of delivery requires that our Runners:
- Do not deliver alcohol to anyone under the age of 18
- Do not deliver alcohol if the recipient looks under 25 years old and cannot provide a valid photo ID.
- Do not drop off goods containing alcohol to anyone who appears intoxicated.
- Do not drop off goods containing alcohol unattended (even with ATL)
We advise Runners to refuse delivery of alcohol and return to the store if the recipient either cannot provide a photo ID, provides a fake ID, is underage, is intoxicated or is not at home at the time of delivery (even on private property).
It is worth noting that as a supplier of alcohol, you have responsibilities as well. You should:
- Display an ‘Alcohol not sold to under-18s’ notice on your webpage.
- Confirm the date of birth when a customer initially places the order
- When booking your Job with GoPeople, mark the box ‘Includes Alcohol’
- Provide the Runner with a message in the delivery note
The Runner and the Sender (or the liquor licence holder) can be held responsible if there are any breaches in legislation, and considerable fines may apply if either party cannot show that they were unaware an offence was committed.
More information about selling alcohol and providing home delivery via mail order, phone or the internet can be found at:
The Victorian Commission for Gambling and Liquor Regulation