You may notice a timer appearing in your Runner App while completing a job or run. This is normal and usually happens when certain features are activated.
Here are the most common reasons:
⏳ 1. Waiting Time
If you tap the “Waiting” button at a pickup location:
- A timer will start automatically to track your waiting time
- This ensures your waiting time is recorded for payment purposes
✅ What to do:
- Once the items are ready, tap “Stop”
- The timer will disappear

📘 Learn more:
👉 https://gopeople.kb.help/how-to-use-the-waiting-button/
☕ 2. Break During a Bundle Run
If you take a break during a Bundle Run:
- A timer will appear to track your break duration
✅ What to do:
- When your break is finished, tap “Continue”
- The timer will stop and disappear


📘 Learn more:
👉 https://gopeople.kb.help/using-the-break-feature-during-a-bundle-run/
❓ Not Sure Why the Timer Is Showing?
- Check if you have activated:
- Waiting mode, or
- Break mode
If neither applies and the timer is still showing, please contact GoPeople Support through the app.
✅ Summary
The timer is there to help:
- Track your waiting time for payment
- Track your break time during runs
Using it correctly ensures accurate records and fair compensation.
Help Center