To ensure all orders are picked up correctly and efficiently at Woolworths stores, please follow the Handshake Pickup Procedure below.
✅ What is a “Handshake” Pickup?
The Handshake function is used to confirm that all items for an order have been collected from the store. This helps prevent missing parcels and ensures proper tracking.
🔄 How to Use the Handshake Barcode
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Wait for the Store Staff to Prepare the Order
Do not proceed until Woolworths staff have confirmed that the entire order is ready. -
Check All Items Carefully
Before confirming pickup, make sure that all parcels listed for the order are present. -
Scan the Handshake Barcode
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Ask the staff for the Handshake barcode.
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Use your app scanner to scan the barcode.
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This will officially confirm that you’ve picked up the order.
📝 If There is No Handshake Barcode Available
In some Woolworths locations, the staff may not have a Handshake barcode. In this case:
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Double Check All Items
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Manually verify that all listed items are present.
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Tap ‘Pickup’ in the App
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Click or swipe he ‘Pick up’ button in the job list to confirm pickup.
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Do Not Leave Until Fully Confirmed
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Make sure nothing is missing before you leave the store.
❗ Important Reminders
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Always double-check that all items are collected before scanning or confirming pickup.
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Do not skip the pickup confirmation step, even if the barcode is missing.
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This process is crucial to avoid missed items and ensure smooth delivery to customers.