At GoPeople, we’re committed to working with reliable, professional Runners who deliver great service. To ensure that, all new Runners must complete a 6-step registration process before they can begin accepting jobs.
This guide walks you through each step of the process and provides helpful tips to set you up for success.
🚀 6 Steps to Complete Your Runner Registration
✅ Step 1: Personal Information
📢 Public Information
This is visible to Senders:
-
Profile Photo: Upload a clear, friendly selfie.
-
Display Name: Use a professional name (avoid nicknames like “KingKyle666”).
-
About You: Briefly share your background and any delivery experience.
-
Title Badge: Select a title like 10,000 Delivered, Top Ranked, etc., to showcase your experience.
🔒 Private Information
Used for internal and compliance purposes:
-
Legal Name (as shown on your driver’s licence)
-
Email Address and Home Suburb
-
Billing Address (optional but helpful for invoices)
✅ Step 2: ABN & GST Information
As an independent contractor, you must:
-
Provide a valid ABN (Australian Business Number)
-
Enter your full name or business name
-
Select whether you're registered for GST
📘 Need help? Check:
✅ Step 3: Vehicle & Insurance Information
-
Select your vehicle type (e.g. hatchback, sedan, van)
-
Enter the cargo size
-
Upload a photo of your vehicle
📄 Insurance Details (Mandatory)
-
Select your insurance type
-
Enter your provider, policy number, and expiry date
-
Upload a copy of your insurance policy
🚨 Third-party car insurance is mandatory for all Runners.
✅ Step 4: Licence & ID Verification
-
Upload both sides of your valid driver’s licence (must be in English)
-
Upload a second form of ID (Medicare card, passport, or birth certificate)
-
Record a video selfie, reading a code shown on your screen
📘 Learn more: Photo ID Verification of Runners
✅ Step 5: Complete the GoPeople Onboarding Quiz
-
Review the materials in the Runner Knowledge Base
-
Complete the Onboarding Quiz
➤ You must score 90% or above to pass
➤ You can retake the quiz if needed
📘 How to Pass Your GoPeople Quizzes
✅ Step 6: Complete a Demo Run
Before going live, complete a Demo Run inside the Runner App:
-
This is not a real job and is not paid
-
It helps you get familiar with the App and the delivery process
📘 Demo Jobs Guide (Practice Only – No Payment)
✅ What Happens Next?
Once you’ve completed all 6 steps:
-
Open your Runner App
-
Head to the ‘Browse’ section to view available jobs
-
📘 Use our How to Win a Job guide to improve your chances of being selected
❓ Need Help?
If you need assistance at any stage:
-
Use the Support section inside the Runner App
-
Or email us at support@gopeople.com.au
Welcome to GoPeople! 🎉
We’re excited to have you on board. Deliver smart, stay reliable, and happy delivering! 🚚💨
Help Center