Help CenterMember Knowledge Base
FreightSafe warranty FAQHow to: make a bank transferWhat is a CCV?GoVIP Service expectationsGoSAMEDAY Service LevelsGoSAMEDAY Rebate FAQHow to GoSAMEDAY: change the cut-off time for a booked jobHow to BYO drivers: add your own driversHow to NETO: install or uninstall the GoPeople Maropost pluginHow to Shopify: display GoPeople option on the Shopify checkout pageHow to Shopify: install or uninstall the GoPeople Shopify pluginHow to Shopify: sync orders from Shopify using the GoPeople pluginHow to Shopify: turn on/off Shopify fulfilment emailsHow to Squarespace: install the GoPeople Squarespace pluginHow to Squarespace: Sync orders from Squarespace via the GoPeople pluginHow to WooCommerce: display GoPeople service as an option on the checkout pageHow to WooCommerce: install or uninstall the GoPeople WooCommerce pluginHow to WooCommerce: sync orders using the GoPeople pluginHow to Square: install or uninstall the GoPeople Square pluginHow to Shopify: cross promo on tracking pageHow to: connect multiple online stores with GoPeopleHow to: add or update a dispatch locationHow to: book a delivery with GoVIP or GoSAMEDAYHow to: upload multiple jobsHow to: update job details after bookingHow to: use a quick quoteHow to: book jobs from Shopping Cart order listHow to: add multiple contacts to a delivery addressHow to: check my delivery statusHow to: track a deliveryHow to: cancel a jobHow to: manage different user/staff permissionsWhat is a Geo location?How to: fix an address above a tunnelHow to: fix an incorrect addressReturns & re-deliveriesWhat is ATL (Authority to Leave)?How to: raise a disputeSafe to Leave Guidelines (For Senders to read)What you should know about alcohol deliveriesWhat is cubic weight?How to: find my billing and delivery historyWhere to find information about membership plansHow to: cancel membership subscriptionHow to: use GoPeople dispatching and sorting scannerHow to: print and use GoPeople labelsWhat if I don't have Microsoft Excel?How is SMS length calculated?Multiple Brands Communication ManagementHow to: set up your merchant accountGoBUNDLE Service FAQGoBUNDLE WarrantyGoPeople GoBUNDLE Metro AreasHow to GoBUNDLE: create a timeframeHow to GoBUNDLE: get a quote for a runHow to GoBUNDLE: find out how many drivers you needHow to GoBUNDLE: hire more RunnersHow to GoBUNDLE: invite your favourite Runners to take your timeframes firstHow to GoBUNDLE: cancel a timeframe RunnerHow to GoBUNDLE: upload and group jobs (with auto-grouping)How to GoBUNDLE: group jobs manually into runs (without auto-grouping)How to GoBUNDLE: add more jobs after timeframe's cut-off timeHow to GoBUNDLE: add more jobs into a runHow to GoBUNDLE: add more jobs to existing runsHow to GoBUNDLE: assign a run to a driverHow to GoBUNDLE: mark a Run as "Finalized"
How to GoBUNDLE: change the delivery addressHow to GoBUNDLE: change the sequence of a planned runHow to GoBUNDLE: move a run to a different timeframeHow to GoBUNDLE: lock and unlock driver's routing sequenceHow to GoBUNDLE: CBD levyHow to GoBUNDLE: Distance LevyHow to GoBUNDLE: difficult area leviesHow to GoBUNDLE: special vehicle levyHow to GoBUNDLE: set your own hourly rates?How to GoBUNDLE: parking levyHow to GoBUNDLE: keep customers updated via SMSHow to GoBUNDLE: manage a return requestHow to GoBUNDLE: report an issue with a RunnerHow to GoBUNDLE: BYO driver payment calculationHow to GoBUNDLE: view bulk uploaded CSV filesHow to BigCommerce: Sync orders from BigCommerce via the GoPeople pluginHow to GoBUNDLE: Phone Masking for privacyHow to GoBUNDLE: book recurring timeframes with GoBUNDLEHow to GoBUNDLE: set up Runner pickup passcodesHow to: setup an invoice email addressHow to GoBUNDEL: Monitoring Sorting Progress and Accessing Sorting ReportsWhat Vehicle Types Do We Offer?Package Size & Weight Limits for Different ServicesHow to GoBUNDLE: Use Preference Tiers to Manage Your RunnersHow to Check Monthly Usage for SMS, BYO Driver Jobs, and Ultimate TrackingHow to Duplicate a Cancelled JobGoPeople Delivery Services by City – Sender GuideHow to Update the Go People Shipping Method Plugin After Changing Your WooCommerce Site DomainHow to Find a Job in the Member PortalHow to View Runner Feedback/Reviews for GoBUNDLE runs in ReportsWhat Happens If a GoBUNDLE Runner Cancels Their Run?How to Tip a Runner in the PortalHow to GoBUNDLE: Late or Unresponsive Runner? Here’s How GoPeople Supports YouHow to Book Orders from Cart as GoVIP, GoSAMEDAY, or GoBUNDLEAuto Top Up RulesHow to Update Your Sender Profile in the GoPeople Member PortalWhitelabeling Your Customer CommunicationsWhere to Find GoPeople Special Rates in the Member Portal