Help CenterRunner Knowledge Base
Being an independent courierIs an ABN compulsory to be a Runner?Is registering for GST mandatory?What makes a good GoPeople Runner?Do's and Don't's for RunnersRunner Privacy ComplianceRunner induction FAQPhoto ID verification of RunnersMake your avatar like a proRunner work health & safetyHow to: win a jobHow to: add a job to my runHow to: complete a job[New] Distance Levy - for RunnersWhat is Mates?What are the Challenges and how does it work?How to: use Runner's routing mapHow to: keep your GPS always onGoPeople's standard Contactless delivery process How to: taking a photo for proof of delivery (POD)Safe to Leave Guidelines (For Runners to read)How to: Send SMS to a recipient from Runner AppHow to: make deliveries with AlcoholHow to: manage returnsHow to: return a delivery to the SenderTips for business deliveries - including CBDTips for residential deliveriesTips for hospital deliveriesTips on delivering delicate productsTips on waiting at pick-up or drop-offLoading zone lawsHow to: get paidHow to: withdraw money from your GoPeople accountAdd and delete a bank accountsPayment and Dispute IssuesAbout Waiting FeeWhat is the Security Bond?What's the difference between the daily Runner report and invoice?Take button logicsHow to: use a Take button and get it back again if You Lose ItGuide to completing an Australian Police CheckGuide to Signing Up and Logging into WorkProWhat's classified as a late pick-up?Subscribing to your areasDriving in Australia with a foreign licenceWorking in Australia (for Foreign Citizens)Car Insurance Public Liability InsuranceThe difference between car insurance and Public Liability InsuranceRefrigerated Van RentalsPerkbox & GoPeople PartnershipProblems with push notifications on Samsung devicesHow to: help Sender to sort goods into runsWhat are runs?How to: apply for runsHow to: set a run reminderHow to: cancel a runRoaming run FAQRuns FAQ - for RunnersRun ReviewHow to transfer a run?How to: share your referral codeHow to Fix Android 14 Notification issuesHow to: change your mobile number?How to: change your City?What Happens if a Runner's Account is SuspendedWhat is "Woolworths Rate My Drivers"?Can't Upload Your Driver’s License or Take a Video Selfie?Demo Jobs Guide (Practice Only – No Payment)How to Check Your Balance and Pay a Negative BalanceWoolworths Challenges – How Runners Can Earn Extra RewardsMerit Points DiscontinuedHow to Pass Your GoPeople QuizzesHow to Cancel a Return Request in the Runner AppDaily Safety Checklist Before Starting Your First Run (Mandatory for All Runners)Woolworths Pickup – Handshake Process for RunnersWoolworths 3-Job Bundle: Step-by-Step Delivery Guide for RunnersHow to Access Your Financial Year Income Statement (For Tax Reporting)Toll Road Usage Guidelines for RunnersPublic Liability Insurance vs Vehicle InsuranceSet Your Pick Up ETA Immediately After Taking or Being Assigned a JobHow to Sign Up and Register as a GoPeople Runner