Help CenterRunner Knowledge Base
Being an independent courierIs an ABN compulsory to be a Runner?Is registering for GST mandatory?What makes a good GoPeople Runner?Do's and Don't's for RunnersRunner Privacy CompliancePhoto ID verification of RunnersMake your avatar like a proRunner work health & safetyHow to: win a jobHow to: add a job to my runHow to: complete a jobDistance Levy – How It Works for Bundle Runs for RunnersWhat is Mates?What are the Challenges and how does it work?How to: use Runner's routing mapHow to: keep your GPS always onGoPeople's standard Contactless delivery process How to: taking a photo for proof of delivery (POD)Safe to Leave Guidelines (For Runners to read)How to: Send SMS to a recipient from Runner AppHow to: make deliveries with AlcoholHow to: manage returnsHow to: return a delivery to the SenderTips for business deliveries - including CBDTips for residential deliveriesTips for hospital deliveriesTips on delivering delicate productsTips on waiting at pick-up or drop-offLoading zone lawsHow to: get paidHow to: withdraw money from your GoPeople accountAdd and delete a bank accountsPayment and Dispute IssuesAbout Waiting FeeWhat is the Security Bond?What's the difference between the daily Runner report and invoice?Take button logicsHow to: use a Take button and get it back again if You Lose ItHow to Submit Your Police Check (and Why It Matters)What's classified as a late pick-up?Subscribing to your areasDriving in Australia with a foreign licenceWorking in Australia (for Foreign Citizens)Car Insurance Public Liability InsuranceRefrigerated Van RentalsPerkbox & GoPeople PartnershipProblems with push notifications on Samsung devicesHow to: help Sender to sort goods into runsWhat are runs?How to: apply for runsHow to: set a run reminderRoaming run FAQFrequently Asked Questions (FAQs) – Bundle RunsRun ReviewHow to transfer a run?How to: share your referral codeHow to Fix Android 14 Notification issuesHow to: change your mobile number?How to: change your City?What Happens if a Runner's Account is SuspendedWhat is "Woolworths Rate My Drivers"?Can't Upload Your Driver’s License or Take a Video Selfie?Demo Jobs Guide (Practice Only – No Payment)How to Check Your Balance and Pay a Negative BalanceWoolworths Challenges – How Runners Can Earn Extra RewardsMerit Points DiscontinuedHow to Pass Your GoPeople QuizzesHow to Cancel a Return Request in the Runner AppDaily Safety Checklist Before Starting Your First Run (Mandatory for All Runners)Woolworths Pickup – Handshake Process for RunnersWoolworths 3-Job Bundle: Step-by-Step Delivery Guide for RunnersHow to Access Your Financial Year Income Statement (For Tax Reporting)Toll Road Usage Guidelines for RunnersPublic Liability Insurance vs Vehicle InsuranceSet Your Pick Up ETA Immediately After Taking or Being Assigned a JobHow to Sign Up and Register as a GoPeople RunnerBarcode Scanning & Manual Pickup GuidelinesHow to Cancel a Bundle RunHow to Cancel an On-Demand Job or On-demand RunBundle Run No-Show Policy for RunnersUnderstanding Your Performance Metrics in the Runner AppRedirecting to a Hubbed Location — Runner GuidelinesWhy You May Not Be Receiving Job Notifications in the Runner AppWhy You’re Not Receiving Runs from a Sender You’ve Worked With – Understanding Preference TiersHow to Register as a Runner with GoPeopleUnderstanding the Account Page in Your GoPeople Runner AppWhen Will I Know If My Run Application Is Approved?Woolworths Store Locations in the GoPeople Runner AppUsing the Break Feature During a Bundle Run